SAN JOSE, Calif. and MORRISTOWN, N.J., March 25, 2024 (GLOBE NEWSWIRE) -- Today,
Zoom and Avaya announced a strategic partnership designed to deliver enhanced
collaboration experiences to global enterprises. As part of the partnership,
Avaya selected Zoom Workplace (http://zoom.com/zoomworkplace) - Zoom's AI-
powered collaboration platform that will include meetings, team chat, scheduler,
whiteboard, spaces, and more - to integrate with Avaya's Communication &
Collaboration Suite, providing customers with a new, streamlined way to manage
their communications environments and workflows.
Additionally, Avaya will offer the integrated Zoom Workplace solution and will
deliver an enhanced collaboration experience to its base, which boasts some of
the industry's largest enterprise customers.
Adding innovation value without disruption
Avaya customers can gain additional value from their existing investments in
Avaya private cloud and premise-based solutions while also leveraging Zoom's
user experience and interface to power their collaboration needs.
"Today's enterprises are seeking to benefit from the latest AI-powered
innovations to help differentiate, accelerate, and grow, all while integrating
new levels of performance with minimal disruption to existing core systems,"
said Alan Masarek, Avaya CEO. "By partnering with Zoom, we can deliver on the
promise of 'innovation without disruption' for Avaya customers, providing added
value to enterprises through world-class collaboration experiences within the
Avaya platform."
"Zoom was built to offer a sophisticated yet easy-to-use product, and as Zoom
has expanded to include hundreds more products and features, as well as
generative AI integrated throughout, delivering an exceptional user experience
is still core to who we are and something we continue to invest heavily in,"
Eric S. Yuan, Zoom founder and CEO. "Customers and partners like Avaya continue
to look to Zoom to power their collaboration needs because of its speed of
innovation and because it just works. We are excited to deliver that same
experience to the thousands of Avaya customers who will benefit from a simple
yet powerful way to collaborate."
Enhanced collaboration with Zoom and Avaya
Existing Avaya customers will retain their investments in Avaya's solutions and
devices while benefiting from Zoom's AI-powered collaboration platform, Zoom
Workplace.
Working together, Zoom and Avaya's partnership is designed to deliver a joint
solution that will provide an enhanced collaboration user experience for Avaya
customers, including:

  * Interoperability between platforms and devices, enabling users to work in
    Zoom Workplace while also leveraging their existing investments in Avaya's
    Communication & Collaboration Suite solutions - Avaya Aura and Avaya
    Enterprise Cloud - without disrupting investments in existing
    customizations, workflows, or infrastructure.
  * Access to Zoom AI Companion, Zoom's generative AI digital assistant.
  * Collaboration solutions such as Zoom Team Chat, Zoom Scheduler, Zoom
    Whiteboard, flexible spaces, and more.

The new Avaya and integrated Zoom Workplace experience and device
interoperability will be available to Avaya customers globally in the coming
months. More details around the joint solution will be shared later this spring.
About Zoom
Zoom's mission is to provide one platform that delivers limitless human
connection. Zoom Workplace - the company's AI-powered, open collaboration
platform built for modern work - will streamline communications, increase
employee engagement, optimize in-person time, improve productivity, and offer
customer choice with third-party apps and integrations. Zoom Workplace, powered
by Zoom AI Companion, will include collaboration solutions like meetings, team
chat, phone, scheduler, whiteboard, spaces, Workvivo, and more. Together with
Zoom Workplace, Zoom's Business Services for sales, marketing, and customer care
teams, including Zoom Contact Center, strengthen customer relationships across
all stages of the customer lifecycle. Founded in 2011, Zoom is publicly traded
(NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com
(http://zoom.com/).
About Avaya
Businesses are built by the experiences they provide, and every day, millions of
those experiences are delivered by Avaya. Organizations trust Avaya to provide
innovative solutions for some of their most important ?ambitions and
?challenges,? ?giving them the freedom to engage their customers and employees
in ways that deliver the greatest business benefits. Avaya contact center and
communications solutions power immersive, personalized, and unforgettable
customer experiences that drive business momentum. With the freedom to choose
their journey, there's no limit to the experiences Avaya customers can create.
Learn more at https://www.avaya.com.
Forward-Looking Statements
This press release contains express and implied "forward-looking statements"
within the meaning of the Private Securities Litigation Reform Act of 1995,
including statements regarding the expected benefits of Avaya using Zoom as its
exclusive collaboration platform and product features and investments. In some
cases, you can identify forward-looking statements by terms such as
"anticipate," "believe," "estimate," "expect," "intend," "may," "might," "plan,"
"project," "will," "would," "should," "could," "can," "predict," "potential,"
"target," "explore," "continue," or the negative of these terms, and similar
expressions intended to identify forward-looking statements. By their nature,
these statements are subject to numerous uncertainties and risks, including
factors beyond Zoom's control, that could cause actual results, performance or
achievement to differ materially and adversely from those anticipated or implied
in the statements, including those described under the caption "Risk Factors"
and elsewhere in Zoom's most recent filings with the Securities and Exchange
Commission, including its quarterly report on Form 10-Q for the fiscal quarter
ended July 31, 2023. Forward-looking statements speak only as of the date the
statements are made and are based on information available to Zoom at the time
those statements are made and/or management's good faith belief as of that time
with respect to future events. Zoom assumes no obligation to update forward-
looking statements to reflect events or circumstances after the date they were
made, except as required by law.
Zoom Public Relations
Candace Dean
press@zoom.us (mailto:press@zoom.us)
Avaya Public Relations
Alex Alias
alalias@avaya.com (mailto:alalias@avaya.com)
Â