ATLANTA and LONDON, April 15, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group
(Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive
businesses in commerce, released findings from its study What Are Companies
Doing to Survive the Supply Chain and Logistics Workforce Challenge?
(https://engage.descartes.com/descartes-insights/items/what-are-companies-doing-
to-survive-the-supply-chain-and-logistics-workforce-challenge) The study shows
that 54% of the supply chain and logistics leaders surveyed are focused on
automating non-value-added and repetitive tasks with technology to improve
worker productivity in the face of notable workforce shortages, which
underscores the many functions in supply chain and logistics that are routine
and non-integrated, requiring manual intervention. To help drive productivity
gains for labor workers, the top technology choices in the study were delivery
route optimization (54%) and driver mobile productivity (45%) solutions. For
knowledge workers, the top technology choice in the study was real-time shipment
tracking (53%).
In addition to making technology investments to help combat supply chain and
logistics workforce shortages, the study indicates companies are also adapting
their recruitment and retention strategies and tactics. According to the study,
hiring laborers (e.g., warehouse workers and drivers) and knowledge workers
(e.g., planners, managers, analysts) were the top areas cited (54%) as having
been altered the most to address workforce availability challenges. Study
findings also revealed that working time flexibility (35%) and adopting the
latest technologies (34%) were the top strategies for attracting workers, while
on-the-job training and education compensation (35%) and higher pay (34%) were
the top strategies for retaining workers.
"The workforce problem is pervasive, and the study confirms that most supply
chain and logistics organizations have made changes to their operational,
technology, recruitment and retention strategies to help combat the issue," said
Chris Jones, EVP, Industry at Descartes. "Based on the results of the study, we
believe that employers should continue to invest and evolve to get the most they
can from their existing resources and focus on more than money to hire and
retain a capable workforce."
The study's results also showed that the strategies, tactics and technologies
used by companies to address labor constraints vary by financial performance,
growth, management's perceived importance of supply chain and logistics
operations, and by how successful employee retention programs are.
Descartes and SAPIO Research surveyed 1,000 supply chain and logistics decision-
makers in late 2023 across three sectors: a) manufacturing, distribution and
retail; b) carriers; and c) logistics services providers. The goal was to
understand what supply chain and logistics organizations are doing to improve
worker productivity, attract and retain employees and find alternate labor
sources to mitigate workforce challenges today and in the future. Respondents
were based across nine European countries, Canada and the United States, and
held Owner, C-Suite, Director and Manager-level positions in their respective
organizations. For the full report, read What Are Companies Doing to Survive the
Supply Chain and Logistics Workforce Challenge?
(https://engage.descartes.com/descartes-insights/items/what-are-companies-doing-
to-survive-the-supply-chain-and-logistics-workforce-challenge)
For more information on how acute workforce shortages are in supply chain and
logistics operations and the impact of resource constraints on companies'
operations and business success, read Descartes' report How Bad Is the Supply
Chain and Logistics Workforce Challenge?
(https://engage.descartes.com/descartes-insights/items/how-bad-is-the-supply-
chain-and-logistics-workforce-challenge)
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand,
software-as-a-service solutions focused on improving the productivity, security
and sustainability of logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, track and help improve the safety,
performance and compliance of delivery resources; plan, allocate and execute
shipments; rate, audit and pay transportation invoices; access global trade
data; file customs and security documents for imports and exports; and complete
numerous other logistics processes by participating in the world's largest,
collaborative multimodal logistics community. Our headquarters are in Waterloo,
Ontario, Canada and we have offices and partners around the world. Learn more
at www.descartes.com (http://www.descartes.com/), and connect with us
on LinkedIn (https://www.linkedin.com/company/descartes-systems-
group) and Twitter (https://twitter.com/descartessg).
Global Media Contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
cstrohack@descartes.com (mailto:cstrohack@descartes.com)
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of
applicable securities laws ("forward-looking statements") that relate to
Descartes' supply chain and logistics solution offerings and potential benefits
derived therefrom; and other matters. Such forward-looking statements involve
known and unknown risks, uncertainties, assumptions and other factors that may
cause the actual results, performance or achievements to differ materially from
the anticipated results, performance or achievements or developments expressed
or implied by such forward-looking statements. Such factors include, but are not
limited to, the factors and assumptions discussed in the section entitled,
"Certain Factors That May Affect Future Results" in documents filed with the
Securities and Exchange Commission, the Ontario Securities Commission and other
securities commissions across Canada including Descartes' most recently filed
management's discussion and analysis. If any such risks actually occur, they
could materially adversely affect our business, financial condition or results
of operations. In that case, the trading price of our common shares could
decline, perhaps materially. Readers are cautioned not to place undue reliance
upon any such forward-looking statements, which speak only as of the date made.
Forward-looking statements are provided for the purposes of providing
information about management's current expectations and plans relating to the
future. Readers are cautioned that such information may not be appropriate for
other purposes. We do not undertake or accept any obligation or undertaking to
release publicly any updates or revisions to any forward-looking statements to
reflect any change in our expectations or any change in events, conditions or
circumstances on which any such statement is based, except as required by law.
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