LONDON and ATLANTA, March 19, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group
(Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive
businesses in commerce, announced that the U.K.'s leading kitchen retailer, Wren
Kitchens (https://www.wrenkitchens.com/), is using Descartes' dynamic
appointment scheduling, route planning and optimisation solution to improve
surveyor productivity allowing them to complete 56% more customer appointments
and significantly reduce its overall 'cost per appointment', which has saved the
company £2million annually. The solution has dramatically improved the
productivity of Wren's surveyors, who typically visit a customer's home to
provide estimates for kitchen or bedroom renovation projects.
"As the business expanded, we outgrew our legacy in-house system. We wanted a
more robust tool with the ability to book appointments with 2-hour time slots
and optimize who, where and when a surveyor visits to carry out customer
estimates," said Lee Holmes, Transport and Logistics Director at Wren Kitchens.
"With Descartes, now when a customer books an appointment, the comprehensive
solution works in the background to automatically optimise surveyor schedules
and travel routes to appointments. This enables us to increase the number of
appointments per day in an area, which not only lowers mileage and fuel
consumption but also drives down the cost per appointment. Working with
Descartes, we've saved 13% on annual fuel costs, which equates to approximately
354,000 fewer miles driven."
Descartes' routing solution is part of its cloud-based last mile delivery
solution suite, which helps distribution-intensive companies improve operational
efficiency and customer experience. It supports dynamic delivery requirements,
including same-day delivery, by offering flexible, efficient and cost-effective
time windows and delivery options. Using advanced optimisation technology, the
solution reduces the distance driven per delivery to maximize delivery capacity
and optimize the productivity of mobile resources. With an integrated GPS-based
mobile application, the solution coordinates drivers, dispatchers and call
centers to ensure routes are executed according to plan and exceptions are
handled efficiently. Electronic proof of delivery (ePOD) captures delivery
details and streamlines the delivery process, and self-service customer
engagement allows customers to track orders in real-time. Additionally, the
solution improves delivery sustainability through increased route productivity,
which lowers CO2 emissions per delivery, drives fuel savings and eliminates
paper manifests and documents.
"We're pleased that our routing solution is helping Wren achieve even higher
standards of customer service excellence and exceptional productivity gains,
which are driving compelling bottom line benefits," said Gary Taylor, VP Sales,
EMEA, Descartes said, "For companies with service-driven vehicle fleets, like
Wren, efficient routing is critical in overcoming the challenges associated with
rising customer demands and labor shortages. Descartes' route planning and
execution solutions help companies of all sizes in diverse industries transform
operational performance and heighten the customer experience."
About Wren Kitchens
Wren is the UK's number one affordable luxury kitchen retailer, also offering a
wide range of affordable luxury fitted bedrooms. Employing more than 7,000
people, last year Wren delivered more than 130,000 kitchens to homes across the
UK.
From their 110 UK and 13 US family friendly, VR equipped showrooms, Wren is
committed to providing affordable luxury, high-quality design solutions and
market leading finance options to ensure their luxury kitchens and bedrooms are
available to more people than ever before. With a strong focus on innovation,
customer experience and affordability, Wren continues to elevate homes across
the UK and US. All Wren kitchens are designed and manufactured in their purpose
built, state-of-the-art manufacturing facilities.
Wren's future is not just about commercial success, it's also about being people
and planet positive. Their drive to future proof the business for generations to
follow, and lead the way to a healthier and more sustainable environment, is
underpinned by an evolving programme of environmental initiatives throughout its
value chain, that is on track to drive Wren to Net Zero by 2030.

  Contact:   Debra Hutt, Head of PR, Wren Kitchens
             debra.hutt@wrenkitchens.com (mailto:debra.hutt@wrenkitchens.com)
             M: 07768 623672
             https://www.wrenkitchens.com/

About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand,
software-as-a-service solutions focused on improving the productivity, security
and sustainability of logistics-intensive businesses. Customers use our modular,
software-as-a-service solutions to route, track and help improve the safety,
performance and compliance of delivery resources; plan, allocate and execute
shipments; rate, audit and pay transportation invoices; access global trade
data; file customs and security documents for imports and exports; and complete
numerous other logistics processes by participating in the world's largest,
collaborative multimodal logistics community. Our headquarters are in Waterloo,
Ontario, Canada and we have offices and partners around the world. Learn more
at www.descartes.com (http://www.descartes.com/), and connect with us
on LinkedIn (https://www.linkedin.com/company/descartes-systems-
group) and Twitter (https://twitter.com/descartessg).
Global Media Contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
cstrohack@descartes.com (mailto:cstrohack@descartes.com)
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of
applicable securities laws ("forward-looking statements") that relate to
Descartes' routing solution offerings and potential benefits derived therefrom;
and other matters. Such forward-looking statements involve known and unknown
risks, uncertainties, assumptions and other factors that may cause the actual
results, performance or achievements to differ materially from the anticipated
results, performance or achievements or developments expressed or implied by
such forward-looking statements. Such factors include, but are not limited to,
the factors and assumptions discussed in the section entitled, "Certain Factors
That May Affect Future Results" in documents filed with the Securities and
Exchange Commission, the Ontario Securities Commission and other securities
commissions across Canada including Descartes' most recently filed management's
discussion and analysis. If any such risks actually occur, they could materially
adversely affect our business, financial condition or results of operations. In
that case, the trading price of our common shares could decline, perhaps
materially. Readers are cautioned not to place undue reliance upon any such
forward-looking statements, which speak only as of the date made. Forward-
looking statements are provided for the purposes of providing information about
management's current expectations and plans relating to the future. Readers are
cautioned that such information may not be appropriate for other purposes. We do
not undertake or accept any obligation or undertaking to release publicly any
updates or revisions to any forward-looking statements to reflect any change in
our expectations or any change in events, conditions or circumstances on which
any such statement is based, except as required by law.
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