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28.06.2024 09:00:35 - dpa-AFX: EQS-News: OTRS AG: Sustainable revenue growth in the 2023 financial year underpins strategic focus (english)
OTRS AG: Sustainable revenue growth in the 2023 financial year underpins
strategic focus
EQS-News: OTRS AG / Key word(s): Annual Report
OTRS AG: Sustainable revenue growth in the 2023 financial year underpins
strategic focus
28.06.2024 / 09:00 CET/CEST
The issuer is solely responsible for the content of this announcement.
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OTRS AG: Sustainable revenue growth in the 2023 financial year underpins
strategic focus
Oberursel, 28 June 2024: OTRS AG (ISIN: DE000A0S9R37), the manufacturer and
world's largest service provider for the OTRS service management suite,
today presents its figures for the 2023 financial year. In the past
reporting year, the company once again achieved slight revenue growth of
around 4.0% to EUR 12,312 thousand (2022: EUR 11,839 thousand) despite the
challenging macroeconomic developments and was thus in line with the
forecast (EUR 12.3 million to EUR 12.7 million).
The growth is mainly driven by a further increase in recurring revenues.
These rose by 3.9% to EUR 11,158 thousand (2022: EUR 10,743 thousand).
Recurring revenues include annual contracts with access to OTRS software in
various forms as well as security, software updates and support, accounting
for 90.6% of total revenue at OTRS (2022: 90.7%). Due to the strategic
orientation of OTRS AG, the focus is on developing and increasing recurring
revenues. Revenues from other services such as consulting and custom
engineering are to be seen as supporting auxiliary revenues for the
development of recurring revenues. Revenue from services increased by 7.2%
to EUR 1,144 thousand in the reporting year (2022: EUR 1,067 thousand).
Earnings before interest, taxes, depreciation and amortization (EBITDA)
decreased to minus EUR 340 thousand in the 2023 financial year after EUR
1,270 thousand in the previous year. Due to the negative result for the
period and early invoicing at the end of 2022 concerning the introduction of
a new ERP program at the beginning of 2023, operating cash flow was minus
EUR 1,211 thousand after plus EUR 1,167 thousand in the previous year. The
invoices brought forward had led to an increase in deferred income in the
2022 financial year, which has now fallen back to a normal level and thus
had a corresponding negative impact on operating cash flow. Earnings before
interest and taxes (EBIT) amounted to minus EUR 1,573 thousand compared to
EUR 488 thousand in the previous year. Net profit for the year amounted to
minus EUR 1,079 thousand in the reporting year (2022: EUR 335 thousand).
This corresponds to earnings per share of minus EUR 0.56 (2022: EUR 0.17).
The reasons for the decline in EBITDA, EBIT and net profit for the year were
the high expenses in the current financial year for the recruitment of new
employees, the introduction of an ERP system and the partnership with
Gartner for market research.
André Mindermann, CEO of OTRS AG: "In a challenging environment, we were
able to close the financial year in line with our expectations. We made
considerable investments in human resources and significantly modernized our
OTRS platform. Artificial intelligence also plays a central role in this.
Innovative solutions such as STORM powered by OTRS show how we support
companies in efficiently managing security incidents and protecting
themselves against the serious consequences of cyber attacks. With this
focus, we are ideally equipped to master future challenges and exploit new
opportunities."
Outlook 2024
Despite the challenging overall economic situation, the Management Board is
planning revenue growth of around 2% to around EUR 12.6 million for the 2024
financial year, continuing the course of continuous, moderate growth. The
Management Board also expects earnings for the current financial year to be
on par with the previous year. "Last year, we made targeted investments in
expanding our expertise. Now we are concentrating on strengthening and
consolidating our available human resources to take advantage of the
expected efficiency gains," adds André Mindermann.
Annual Report
The Annual Report 2023 of OTRS AG is published at otrs.com.
About OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the
enterprise service management suite OTRS. It offers companies
industry-independent software solutions for structured communication in
customer service, IT service management and security management. In addition
to the core product OTRS, the security solution STORM ensures efficient
cybersecurity incident management and transparent documentation in
accordance with standards such as ISO 27001.
Among its customers are Lufthansa, Porsche, BSI (Federal Office for Security
in Information Technology), Helios Kliniken, Haribo, Ameropa und TUI
Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc.
(USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do
Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG
is listed on the basic board of the Frankfurt Stock Exchange.
For more information, see www.otrs.com.
Contact:
OTRS AG
Zimmersmuehlenweg 11
D-61440 Oberursel
Phone: +49 (0)6172 681988-0
Fax: +49 (0)9421 56818 18
E-Mail: ir@otrs.com
Internet: www.corporate.otrs.com
Investor Relations
CROSS ALLIANCE communication GmbH
Susan Hoffmeister
Bahnhofstr. 98
D-82166 Graefelfing/Munich
Phone: +49 (0) 89 125 09 03-30
E-Mail: sh@crossalliance.de
Internet: www.crossalliance.de
---------------------------------------------------------------------------
28.06.2024 CET/CEST Dissemination of a Corporate News, transmitted by EQS
News - a service of EQS Group AG.
The issuer is solely responsible for the content of this announcement.
The EQS Distribution Services include Regulatory Announcements,
Financial/Corporate News and Press Releases.
Archive at www.eqs-news.com
---------------------------------------------------------------------------
End of News EQS News Service
---------------------------------------------------------------------------
1932517 28.06.2024 CET/CEST
strategic focus
EQS-News: OTRS AG / Key word(s): Annual Report
OTRS AG: Sustainable revenue growth in the 2023 financial year underpins
strategic focus
28.06.2024 / 09:00 CET/CEST
The issuer is solely responsible for the content of this announcement.
---------------------------------------------------------------------------
OTRS AG: Sustainable revenue growth in the 2023 financial year underpins
strategic focus
* Revenues increase by 4.0% to EUR 12,312 thousand (2022: EUR 11,839
thousand)
* Strategic focus on recurring revenues - increase of 3.9% to EUR 11,158
thousand (2022: EUR 10,743 thousand)
* EBITDA down to minus EUR 340 thousand due to investments (2022: EUR
1,270 thousand)
* Outlook 2024: Revenue growth to around EUR 12.6 million and earnings at
the previous year's level expected
Oberursel, 28 June 2024: OTRS AG (ISIN: DE000A0S9R37), the manufacturer and
world's largest service provider for the OTRS service management suite,
today presents its figures for the 2023 financial year. In the past
reporting year, the company once again achieved slight revenue growth of
around 4.0% to EUR 12,312 thousand (2022: EUR 11,839 thousand) despite the
challenging macroeconomic developments and was thus in line with the
forecast (EUR 12.3 million to EUR 12.7 million).
The growth is mainly driven by a further increase in recurring revenues.
These rose by 3.9% to EUR 11,158 thousand (2022: EUR 10,743 thousand).
Recurring revenues include annual contracts with access to OTRS software in
various forms as well as security, software updates and support, accounting
for 90.6% of total revenue at OTRS (2022: 90.7%). Due to the strategic
orientation of OTRS AG, the focus is on developing and increasing recurring
revenues. Revenues from other services such as consulting and custom
engineering are to be seen as supporting auxiliary revenues for the
development of recurring revenues. Revenue from services increased by 7.2%
to EUR 1,144 thousand in the reporting year (2022: EUR 1,067 thousand).
Earnings before interest, taxes, depreciation and amortization (EBITDA)
decreased to minus EUR 340 thousand in the 2023 financial year after EUR
1,270 thousand in the previous year. Due to the negative result for the
period and early invoicing at the end of 2022 concerning the introduction of
a new ERP program at the beginning of 2023, operating cash flow was minus
EUR 1,211 thousand after plus EUR 1,167 thousand in the previous year. The
invoices brought forward had led to an increase in deferred income in the
2022 financial year, which has now fallen back to a normal level and thus
had a corresponding negative impact on operating cash flow. Earnings before
interest and taxes (EBIT) amounted to minus EUR 1,573 thousand compared to
EUR 488 thousand in the previous year. Net profit for the year amounted to
minus EUR 1,079 thousand in the reporting year (2022: EUR 335 thousand).
This corresponds to earnings per share of minus EUR 0.56 (2022: EUR 0.17).
The reasons for the decline in EBITDA, EBIT and net profit for the year were
the high expenses in the current financial year for the recruitment of new
employees, the introduction of an ERP system and the partnership with
Gartner for market research.
André Mindermann, CEO of OTRS AG: "In a challenging environment, we were
able to close the financial year in line with our expectations. We made
considerable investments in human resources and significantly modernized our
OTRS platform. Artificial intelligence also plays a central role in this.
Innovative solutions such as STORM powered by OTRS show how we support
companies in efficiently managing security incidents and protecting
themselves against the serious consequences of cyber attacks. With this
focus, we are ideally equipped to master future challenges and exploit new
opportunities."
Outlook 2024
Despite the challenging overall economic situation, the Management Board is
planning revenue growth of around 2% to around EUR 12.6 million for the 2024
financial year, continuing the course of continuous, moderate growth. The
Management Board also expects earnings for the current financial year to be
on par with the previous year. "Last year, we made targeted investments in
expanding our expertise. Now we are concentrating on strengthening and
consolidating our available human resources to take advantage of the
expected efficiency gains," adds André Mindermann.
Annual Report
The Annual Report 2023 of OTRS AG is published at otrs.com.
About OTRS Group
OTRS Group is the manufacturer and the world's largest provider of the
enterprise service management suite OTRS. It offers companies
industry-independent software solutions for structured communication in
customer service, IT service management and security management. In addition
to the core product OTRS, the security solution STORM ensures efficient
cybersecurity incident management and transparent documentation in
accordance with standards such as ISO 27001.
Among its customers are Lufthansa, Porsche, BSI (Federal Office for Security
in Information Technology), Helios Kliniken, Haribo, Ameropa und TUI
Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc.
(USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do
Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG
is listed on the basic board of the Frankfurt Stock Exchange.
For more information, see www.otrs.com.
Contact:
OTRS AG
Zimmersmuehlenweg 11
D-61440 Oberursel
Phone: +49 (0)6172 681988-0
Fax: +49 (0)9421 56818 18
E-Mail: ir@otrs.com
Internet: www.corporate.otrs.com
Investor Relations
CROSS ALLIANCE communication GmbH
Susan Hoffmeister
Bahnhofstr. 98
D-82166 Graefelfing/Munich
Phone: +49 (0) 89 125 09 03-30
E-Mail: sh@crossalliance.de
Internet: www.crossalliance.de
---------------------------------------------------------------------------
28.06.2024 CET/CEST Dissemination of a Corporate News, transmitted by EQS
News - a service of EQS Group AG.
The issuer is solely responsible for the content of this announcement.
The EQS Distribution Services include Regulatory Announcements,
Financial/Corporate News and Press Releases.
Archive at www.eqs-news.com
---------------------------------------------------------------------------
Language: English
Company: OTRS AG
Zimmersmühlenweg 11
61440 Oberursel
Germany
Phone: 06172 - 681 988 0
Fax: 09421 - 5681818
E-mail: enjoy@otrs.com
Internet: www.otrs.com
ISIN: DE000A0S9R37
WKN: A0S9R3
Listed: Regulated Unofficial Market in Berlin, Frankfurt (Basic
Board), Stuttgart
EQS News ID: 1932517
End of News EQS News Service
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1932517 28.06.2024 CET/CEST
| Name | WKN | Börse | Kurs | Datum/Zeit | Diff. | Diff. % | Geld | Brief | Erster | Schluss | |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
OTRS AG IA O.N. | A0S9R3 | Frankfurt | 5,750 | 28.06.24 09:23:50 | ±0,000 | ±0,00% | 0,000 | 0,000 | 5,750 | 5,750 |
