HomeToGo previews end-to-end travel journey AI companion, Super AI Sunny,
and announces enhancements in collaboration with Google Cloud's Vertex AI

EQS-Media / 22.05.2024 / 07:00 CET/CEST

HomeToGo previews end-to-end travel journey AI companion, Super AI Sunny,
and announces enhancements in collaboration with Google Cloud's Vertex AI

Luxembourg, 22 May 2024 - HomeToGo SE (Frankfurt Stock Exchange: HTG), the
SaaS-enabled marketplace with the world's largest selection of vacation
rentals, today announced new updates on its product vision to build a fully
AI-powered marketplace. Following its 2023 launch of AI Mode to
revolutionize search for vacation rentals, HomeToGo debuted a first glimpse
into building a comprehensive AI travel companion during its Capital Markets
Day in 2023. Today HomeToGo officially unveiled its product plans to further
fuel its distinction as the AI leader in the vacation rental industry:

  * Announced the full vision for its future AI companion for the complete
    travel journey: Super AI Sunny. This AI-powered sidekick will
    intuitively guide HomeToGo guests through every aspect of travel
    planning, including search, booking and even post-booking support.

  * As a step towards the Super AI Sunny vision, HomeToGo today revealed its
    first beta version with AI Sunny, an upgrade to its existing guest
    support chatbot, Sunny. As a new AI-powered travel assistant for
    supporting guests while booking, AI Sunny is powered by the same trusted
    AI platform as HomeToGo's AI Mode is for search.

  * Announced a collaboration with Google Cloud's Vertex AI on the Company's
    path to building a fully AI-powered marketplace.

  * Launched new product upgrades with complementary brands to fuel its
    value as the go-to destination for holistic travel planning, including
    SQUAKE, komoot, and WeatherPromise.

Dr. Patrick Andrae, Co-Founder & CEO of HomeToGo: 'At HomeToGo we don't see
AI as a trend but as a transformative shift with endless opportunities to
empower our travelers and supply partners. The key for any AI endeavor is to
constantly update your understanding about where model innovation of the
likes of OpenAI, Meta or Google ends and where your own innovation can
begin. We've earned a reputation in our industry as AI pioneers, having been
the first to launch an AI product that revolutionized vacation rental search
with AI Mode, making valuable learnings very early. Now, we're complementing
AI Mode for search to booking by upgrading our guest relations chatbot to an
AI-powered travel assistant. Looking ahead, we plan to combine these
technologies plus our invaluable learnings to build Super AI Sunny, an
AI-powered sidekick that is always available as a personal travel assistant,
for comprehensive travel planning from search to booking to post-booking. By
combining the core vacation rental data only available to HomeToGo with the
rapidly growing power of various LLMs out there, we continue to leverage new
and useful advancements in AI as quickly as possible. Our extensive history
with AI and the fact that we don't wait for big, fancy launch dates means
our travelers will be able to benefit from Super AI Sunny as soon as it's
ready for the market.'

Beyond Super AI Sunny, HomeToGo also announced several trailblazing AI
developments that are currently launched in beta ahead of the busy summer
travel season.

Introducing AI Sunny: Beta launch of HomeToGo's AI-powered travel assistant
for booking support

As progress towards HomeToGo's Super AI Sunny vision, HomeToGo today first
announced AI Sunny in beta. AI Sunny is an evolution of HomeToGo's existing
chatbot, Sunny, as a new AI-powered travel assistant that provides instant
guest relations support for vacation rental bookings. AI Sunny complements
HomeToGo's existing AI Mode, its generative AI-powered search tool, by
enabling guests to now ask and receive instant support for simple to complex
booking-related questions via written, personalized conversation.

In a recent survey, HomeToGo found a clear demand for AI in travel booking,
with 61% of U.S. travelers considering conversational AI to help with travel
support and 72% saying they would use AI to find the perfect accommodation.
(1) While HomeToGo's award winning Guest Relations team still has dedicated
in-house agents to provide a human touch in complex cases, AI Sunny's beta
launch has already improved escalation rate to human agents by about 40%
versus the previous standard chatbot integration, improving efficiency while
preserving a high quality service for travelers.

Vision for Super AI Sunny

Looking ahead, HomeToGo's AI Mode and AI Sunny products will be merged
together to provide the foundation for Super AI Sunny, the company's future
AI companion for the full travel journey. Super AI Sunny will provide
instant support for search, booking, and post-booking to make the entire
trip planning experience personalized, intuitive and as simple as having a
conversation with a well traveled friend.

  * Search: Super AI Sunny can help guests find their uniquely ideal rental
    for any travel use case. For example, a two-bedroom villa with a pool
    that's close to great hiking trails in Italy.

  * Booking: The new AI companion will be on hand to answer any questions
    related to a specific rental - such as clarifying the pet or
    cancellation policy of a home, or information on parking options.

  * Post-booking: Super AI Sunny will go beyond search and booking to help
    guests create unforgettable memories during their trip. In the future,
    Super AI Sunny could empower travelers with trip-related tasks such as
    creating personalized packing lists, sharing local restaurant
    recommendations, providing weather forecasts, and more - all based on
    the home the guests are staying in.

Enhancing HomeToGo AI in collaboration with Google Cloud's Vertex AI

On its product journey and vision to build a fully AI-powered marketplace,
HomeToGo has developed a central AI application dubbed by the project name
AI Autobahn. This gateway centralizes and unifies all product use cases for
AI while strategically remaining LLM agnostic overall. HomeToGo today
announced its plans to leverage Google Cloud's Vertex AI platform
capabilities as part of AI Autobahn, including Vertex AI's model garden that
offers a wide range of possibilities to train and customize LLMs depending
on which capabilities best fit a given use case.

One of the key LLM models HomeToGo is currently leveraging are Google
Cloud's Gemini models, now being tested to power HomeToGo Smart AI Reviews.
These generative AI-summarized reviews from trusted guests highlight key
information based on each traveler's unique intent, as well as most loved
features of a home to help guests quickly make informed booking decisions.
Google Cloud's Gemini models offer an array of benefits as an LLM to power
this key product, including a notable strong quality in terms of speed and
reliability.

Additional product upgrades with complementary brands

HomeToGo also introduced new and updated Add-On features now in beta that
offer even more for travelers to return to HomeToGo for easy end-to-end trip
planning this summer:

  * SQUAKE: Travelers are empowered to compensate for the carbon emissions
    associated with their vacation rental stays via a tailor-made product
    solution from SQUAKE. Now being tested as a post-booking experience
    across all HomeToGo markets on web.

  * komoot: Travelers have free access to ready-made, nearby routes to their
    vacation rental bookings for biking, hiking and beyond from the outdoor
    experts at komoot. Now available for adventurous travelers in Germany on
    the HomeToGo App.

  * WeatherPromise: German travelers can now protect their vacation rental
    getaways with a revolutionary weather guarantee, including the promise
    of a full refund of their vacation rental if it rains for a specified
    period of time during their trip.

Media Note: Product images and concepts for editorial use can be found here.


About HomeToGo

HomeToGo was founded in 2014 with a vision to make incredible homes easily
accessible to everyone. HomeToGo has since grown to become the SaaS-enabled
marketplace with the world's largest selection of vacation rentals.

With 15M+ offers across thousands of trusted partners globally, HomeToGo's
AI-powered B2C Marketplace expertly matches supply and demand to connect
travelers with the perfect vacation rental for any trip around the world. As
the go_to destination for vacation rentals, the HomeToGo Marketplace offers
the world's largest vacation rental selection combined with an end-to-end
convenient, trusted and intuitive product experience.

HomeToGo_PRO, the Company's B2B business segment, offers innovative Software
& Service Solutions including Subscriptions for the whole travel market with
a special focus on SaaS for the supply-side of vacation rentals.

While HomeToGo SE's registered office is located in Luxembourg, HomeToGo
GmbH is headquartered in Berlin, Germany. HomeToGo operates localized apps
and websites in 25 countries.

HomeToGo SE is listed on the Frankfurt Stock Exchange under the stock ticker
'HTG'.

For more information visit: www.hometogo.com/about

Media Contact
Caroline Burns
press@hometogo.com

Investor Relations Contact
Sebastian Grabert, CFA
+49 157 501 63731
IR@hometogo.com

Forward-Looking Statements

Certain statements contained in this release may constitute 'forward-looking
statements' that involve a number of risks and uncertainties.
Forward-looking statements are generally identifiable by the use of the
words 'may', 'will', 'should', 'plan', 'expect', 'anticipate', 'estimate',
'believe', 'intend', 'project', 'goal' or 'target' or the negative of these
words or other variations on these words or comparable terminology.
Forward-looking statements are based on assumptions, forecasts, estimates,
projections, opinions or plans that are inherently subject to significant
risks, as well as uncertainties and contingencies that are subject to
change. No representation is made or will be made by HomeToGo SE that any
forward-looking statement will be achieved or will prove to be correct. The
actual future business, financial position, results of operations and
prospects may differ materially from those projected or forecast in the
forward-looking statements. Neither HomeToGo SE nor any of their respective
affiliates assume any obligation to update, and do not expect to publicly
update, or publicly revise, any forward-looking statements or other
information contained in this release, whether as a result of new
information, future events or otherwise, except as otherwise required by
law.

(1) Representative survey conducted by HomeToGo among 2,000 travelers, with
1,000 each in the U.S. and in DE. The Survey was conducted on 24 April 2024
together with the survey provider Appinio.


End of Media Release

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Issuer: HomeToGo SE
Key word(s): Travel

22.05.2024 CET/CEST Dissemination of a Press Release, transmitted by EQS
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   Language:       English
   Company:        HomeToGo SE
                   9 rue de Bitbourg
                   L-1273 Luxembourg
                   Luxemburg
   E-mail:         ir@hometogo.com
   Internet:       ir.hometogo.de
   ISIN:           LU2290523658, LU2290524383
   WKN:            A2QM3K , A3GPQR
   Listed:         Regulated Market in Frankfurt (Prime Standard);
                   Regulated Unofficial Market in Berlin, Dusseldorf,
                   Hamburg, Munich, Stuttgart, Tradegate Exchange;
                   Luxembourg Stock Exchange
   EQS News ID:    1908095

End of News EQS Media
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1908095 22.05.2024 CET/CEST