BELLINGHAM, Wash., Sept. 07, 2023 (GLOBE NEWSWIRE) -- eXp World Holdings, Inc.
(Nasdaq: EXPI) (the "Company") this week announced the appointment of Net
Promoter(®) System (NPS) creator Fred Reichheld to the Company's board of
directors, effective Sept. 7, 2023.
"We are honored to welcome Fred Reichheld to our Board of Directors," said Glenn
Sanford, Founder, CEO and Chairman of eXp World Holdings. "For companies that
value customer and employee satisfaction and loyalty, as we do, the holy grail
is the Net Promoter System. Conducting regular NPS surveys with our agents and
staff since 2016 is core to delivering on our agent-centric mission, and Fred
shared his wisdom with our team at this year's Shareholder Summit. I am thrilled
to have him on our Board of Directors and look forward to working even more
closely together."
In addition to creating the NPS system, Reichheld is a sought-after speaker and
best-selling author. His most recent book, "Winning on Purpose: The Unbeatable
Strategy of Loving Customers," explains how NPS helps companies become truly
customer-centric, experiencing profitable growth through systematically
converting more customers into promoters and fewer into detractors. He is
currently a Bain & Company Fellow and founder of their Loyalty practice. He
graduated with honors both from Harvard College (B.A., 1974) and Harvard
Business School (M.B.A., 1978).
Concurrent with Reichheld's appointment, Sir Darren Jacklin will step down but
continue to serve on the eXp Realty Canada Board of Directors. Following these
changes, the eXp World Holdings board will comprise seven directors, four of
whom are independent. Jacklin served on the eXp World Holdings Board of
Directors for nearly 10 years.
"Darren has been an integral part of this company, and we are fortunate to have
his continued insight and leadership on the eXp Canada Board of Directors," said
Sanford. "I would like to personally thank him for all his many contributions
over the years. His experience traveling to four continents and over 50
countries mentoring entrepreneurs and business owners on specific and measurable
strategies designed to build their success was a great asset to us. eXp Canada
will greatly benefit from his experience and wisdom."
About eXp World Holdings, Inc.
eXp World Holdings, Inc. (Nasdaq: EXPI) is the holding company for eXp Realty®,
Virbela and SUCCESS(®) Enterprises.
eXp Realty is the largest independent real estate company in the world with more
than 88,000 agents in the United States, Canada, the United Kingdom, Australia,
South Africa, India, Mexico, Portugal, France, Puerto Rico, Brazil, Italy, Hong
Kong, Colombia, Spain, Israel, Panama, Germany, Dominican Republic, Greece, New
Zealand, Chile, Poland and Dubai and continues to scale internationally. As a
publicly traded company, eXp World Holdings provides real estate professionals
the unique opportunity to earn equity awards for production goals and
contributions to overall company growth. eXp World Holdings and its businesses
offer a full suite of brokerage and real estate tech solutions, including its
innovative residential and commercial brokerage model, professional services,
collaborative tools and personal development. The cloud-based brokerage is
powered by Virbela, an immersive 3D platform that is deeply social and
collaborative, enabling agents to be more connected and productive. SUCCESS(®)
Enterprises, anchored by SUCCESS(®) magazine and its related media properties,
was established in 1897 and is a leading personal and professional development
brand and publication.
For more information, visit https://expworldholdings.com
(https://expworldholdings.com/).
Safe Harbor Statement
The statements contained herein may include statements of future expectations
and other forward-looking statements that are based on management's current
views and assumptions and involve known and unknown risks and uncertainties that
could cause actual results, performance or events to differ materially from
those expressed or implied in such statements. Such forward-looking statements
speak only as of the date hereof, and the company undertakes no obligation to
revise or update them. Such statements are not guarantees of future performance.
Important factors that may cause actual results to differ materially and
adversely from those expressed in forward-looking statements include changes in
business or other market conditions; the difficulty of keeping expense growth at
modest levels while increasing revenues; and other risks detailed from time to
time in the company's Securities and Exchange Commission filings, including but
not limited to the most recently filed Quarterly Report on Form 10-Q and Annual
Report on Form 10-K.
Media Relations Contact:
eXp World Holdings, Inc.
mediarelations@expworldholdings.com (mailto:mediarelations@expworldholdings.com)
Investor Relations Contact:
Denise Garcia
investors@expworldholdings.com (mailto:investors@expworldholdings.com)
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/097fbd03-129c-44d0-bb81-
073f4d26b3a7
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