SANTA CLARA (dpa-AFX) - Digital workflow company ServiceNow (NOW) announced
late Sunday its agreement to acquire NetACE network management and automation
technology from Israel-based Atrinet. Financial terms of the deal will not be
disclosed.

With the purchase, ServiceNow expects tp accelerate business transformation for
telecommunications companies or telcos.

The company expects to close the acquisition of Atrinet NetACE in the second
quarter.

Once re-platformed into the ServiceNow platform, Atrinet's NetACE technology is
projected to enable comprehensive, end-to-end network lifecycle management for
telcos on a single, AI-first digital workflow platform.

Rohit Batra, general manager, telecom, media, and technology industries at
ServiceNow, said, 'The power of ServiceNow is its ability to connect the entire
telecommunications stack on a single platform. By adding Atrinet's discovery and
activation capabilities into our Telecom industry products, we're helping
service providers manage the entire network lifecycle-driving productivity up
and costs down.'

In conjunction with the deal, Atrinet has become a certified ServiceNow
Consulting and Implementation Partner. The partnership aims to deepen
ServiceNow's relationship with Atrinet and expand their offerings to provide
implementation services to ServiceNow customers.

Further, ServiceNow announced it is partnering with NVIDIA to launch generative
AI solutions for telcos, including Now Assist for Telecommunications Service
Management or TSM.

This will help telcos boost agent productivity, speed time to resolution, and
enhance customer experiences.

In addition, Segra, a fiber infrastructure bandwidth company, announced it
selected ServiceNow to launch its new SegraOne for Case and Incident Management.

The solution will use ServiceNow Telecom Service Management to simplify everyday
work and transform customer service and employee experiences.



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