BSI Software partners with new investor Bregal Unternehmerkapital, to
continue its customer-oriented growth strategy in Europe

Issuer: Capvis AG / Key word(s): Miscellaneous
BSI Software partners with new investor Bregal Unternehmerkapital, to
continue its customer-oriented growth strategy in Europe

04.07.2024 / 07:00 CET/CEST
The issuer is solely responsible for the content of this announcement.

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Funds advised by Bregal Unternehmerkapital partner with leading provider of
innovative CRM and CX software in its focus industries. The transaction
marks a full exit of Capvis Equity V LP. This new partnership is built to
support the BSI team in the continuation of its customer-orientated growth
strategy, expansion in Europe and the continuous expansion of the software
platform. The existing team of founders, management and employees will
continue to have a significant stake in BSI.

Baar and Baden (Switzerland), 04.07.2024

Funds advised by Bregal Unternehmerkapital ("BU") acquire a majority stake
in the Baden-based company, BSI Software AG ("BSI"), a leading provider of
software solutions for customer relationship management ("CRM") and customer
experience ("CX") in its focus industries.

As part of BU's investment, Capvis Equity V LP, the fund advised by the
Swiss investment company Capvis AG ("Capvis"), sells its shares after four
years of successful partnership with BSI. The BSI management team remains
invested and will continue its successful work together with BU.

Holistic software platform for CRM & CX

For more than 25 years, BSI has been providing innovative software solutions
for companies that strive to lead the way in digitalisation and customer
centricity. More than 500 employees work "with heart and soul" for their
customers and the "BSI Customer Suite", which now comprises seven integrated
products. The modern cloud solution is primarily used by sophisticated
customers from the financial services, insurance, energy & utility, and
retail sectors to digitise relationships with millions of end customers in a
customer-oriented, efficient and intelligent way. The BSI Customer Suite
comes with an Industry Cloud that integrates in-depth industry knowledge
with specific processes and regulations into the software. A Existing IT
systems are always fully integrated via various standard connectors to
enable a high degree of automation and a consistent data flow. The software
and data are stored in Swiss or German data centres.

Markus Brunold, CEO of BSI comments: "BSI connects people and software. The
BSI Customer Suite combines customer focus and industry expertise based on a
sophisticated no-code/low-code platform. With this recipe for success, we
are continuing our growth strategy in Europe to inspire more customers."

Successful partnership with Capvis in recent years

When Capvis partnered with BSI in 2020, the aim was to continue BSI's
success story and at the same time provide further impulses for growth. Over
the past four years, new software products have been developed,
state-of-the-art cloud architectures rolled out, and the industry modules
expanded. BSI has also been able to acquire three companies and expand the
functionality of the Customer Suite with Snapview (GDPR-compliant video
consulting), inSign (electronic signatures of the highest security level)
and Riskine (software solution for advisory processes at banks and insurance
companies).

André Perwas, Partner at Capvis, adds, "We were delighted when the founders
and management chose Capvis in 2020. We have achieved a great deal in this
partnership and are convinced of BSI's success in the next chapter of its
growth."

Partnership with BU continues to focus on customer-centred growth and
supports BSI's expansion in Europe

With BU, BSI has gained a partner with a long track record of experience in
the software sector. BU is the largest mid-cap investor headquartered in the
DACH region and has been active in the investment area since 2015. BU has
offices in Zug, Munich and Milan.

"Of course, our customers and our products will remain the focus of our
further growth strategy," explains Markus Brunold, CEO of BSI, adding, "with
BU, we can simultaneously drive forward internationalisation and expand in
our focus industries within Europe".

Chris Rusche, co-founder and board member of BSI, adds, "The growing size
allows us to continue to invest in our employees and products. All our
customers benefit from BSI's success with a strong, comprehensive, European
software platform for CRM and CX".

Philipp Struth, Partner at BU, commented, "BSI convinced us not only with
its innovative product portfolio but, above all, with its unique corporate
culture, which has turned a large part of its workforce into real
co-entrepreneurs. At BU, we feel honoured to be able to help shape and
support BSI's future growth."

The parties have agreed not to disclose the financial terms of the
transaction. The completion of the transaction is still subject to the
approval of the relevant authorities.

Corporate Contacts

For Capvis:
Dr. Georg Oehm
Communications Capvis
+41 43 300 58 58
georg.oehm@capvis.com

For BSI:
Inken Martens
Senior Marketing Manager
PR und Communications
+49 40 180 240-803
inken.martens@bsi-software.com

For BU:
Ira Wülfing / Florian Bergmann
IWK Communication Partner
+49 89 2000 30 30
bregal@iwk-cp.com

About Capvis

Capvis AG, Baar, Switzerland, is the exclusive adviser of the Capvis funds
that primarily acquire majority stakes in leading medium-sized technological
firms. Its activity is founded on its longstanding experience in creating
local and global market leaders in the fields of healthcare, industrial
technology, and advanced services & software from family or entrepreneurial
owned companies. Close cooperation with strong management teams ensures that
the potential of companies is developed to the full while creating long-term
values. Capvis has a track record of more than 30 years in private equity
and invested more than EUR 4 billion in 63 companies. The remarkable number
of 10 IPOs documents the quality of the investments managed and developed by
Capvis.

www.capvis.com

About BSI

With its Customer Suite, the Swiss software company BSI offers a holistic,
AI-supported platform for the digitalisation of customer relationships. BSI
provides everything that an excellent customer experience needs for banking,
insurance, retail and energy & utilities. In addition to its many years of
industry expertise, this also includes BSI's CRM system with a generative
360 customer view and a BSI Companion. Around 230 corporate customers use
BSI's software to reach their more than 150 million end customers throughout
Europe. Since its foundation in Switzerland in 1996, the company has
established itself as the market leader in its focus industries in the DACH
region. Its customers include renowned companies such as ADAC, the
Raiffeisen Banking Group, Signal Iduna, PostFinance and Merkur Software and
people working together - that's what BSI stands for.

www.bsi-software.com

About Bregal Unternehmerkapital

Bregal Unternehmerkapital ("BU") is a leading investment firm with offices
in Zug, Munich, and Milan. With EUR7.0bn in capital raised to date, BU is the
largest mid-cap investor headquartered in the DACH region. The funds advised
by BU invest in mid-sized companies based in Germany, Switzerland, Italy,
and Austria. With the mission to be the partner of choice for entrepreneurs
and family-owned businesses, BU seeks to partner with market leaders and
"hidden champions" with strong management teams and outbreak potential.
Since its founding in 2015, the funds advised by BU have invested over EUR3.0
billion in more than 100 companies with more than 27,000 employees. Thereby,
more than 7,700 jobs have been created. BU supports entrepreneurs and
families as a strategic partner to develop, internationalize, and digitize
their businesses, while helping them generate sustainable value on a
responsible basis with the next generation in mind.

www.bregal.ch


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