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REDMOND (dpa-AFX) - On July 2, Xbox Live experienced a prolonged outage that
lasted for almost seven hours, causing widespread connectivity issues for
players. Microsoft announced that the issue was successfully resolved at 8:49
p.m. ET on the same day.

The Xbox Support Twitter account confirmed the resolution, assuring users that
they should no longer encounter problems when attempting to sign in to Xbox Live
and access its services.

The problems began around 2 PM ET, and Downdetector recorded a peak of 32,222
reported issues during the outage, with 75% of the reports citing problems with
login, 21% with server connection, and 4% with gameplay. Some users received
error messages indicating that the service was undergoing 'scheduled
maintenance.' The official Xbox Support Twitter account acknowledged the
disconnections from Xbox Live at 2:55 p.m. ET and stated that investigations
were ongoing. They directed users to the Xbox status page, which later updated
to report a major outage of the 'Account & profile' service at 2:07 p.m. ET.

The Xbox status page warned users about potential sign-in issues, disconnections
while signed in, and other related problems affecting features such as games,
apps, and social activities that require sign-in.

While Xbox Network, previously known as Xbox Live, has encountered occasional
server disruptions and connectivity issues in the past, this recent outage
garnered significant attention due to its widespread impact and the length of
time it took for Microsoft to address and resolve the connectivity issues.



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